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147 Questions to Ask While Planning a Wedding During a Global Pandemic | ACE Events

10/19/2020

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In our last post, we discussed how important it is to be communicative with your guests and keep them updated on your plans.

Below, you'll find a comprehensive list to help you craft that plan.

You cannot guarantee anybody's safety, but it's a thoughtful touch and enhances a guest's experience (even if they decline) to see how seriously you're taking the circumstances and what you're doing to keep your event from showing up on the news.
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PROTOCOL FOR GETTING READY

  • Are hair and makeup services still offered to everybody, or should bridesmaids plan to handle or book on their own?
  • Has your photographer requested a limit to how many people can be with you while you get ready?
  • Will the bridal party arrival times be staggered, particularly for those getting their hair and makeup done?
  • Will makeup artists handle their service in a space separate from the rest of the bridal party, since masks come off?
  • Does the makeup artist require that bridesmaids provide any of their own makeup or tools?
  • What sanitization efforts are taking place to keep hair styling and makeup application safe? 
  • Should bridal party and vendors be prepared to remove their shoes and outwear ahead of entering the getting ready space?
  • Will a meal be provided, and what measures will be taken to keep service safe?
  • If there is a toast, will the bridal party receive labeled glasses to avoid accidental mixups? Are open glasses encouraged at all, or are cans/bottles preferred?
  • Will the bridal party be expected to keep their masks on when not eating or drinking?
  • If personal flowers are getting delivered, will they be labeled to avoid a touchpoint? Will someone greet the florist at the door to prevent having them into the space?
  • Who will handle distribution of personal flowers and the pinning of boutonnieres, grandparent corsages, etc.?
  • Will the bridal party be asked to arrive in their wedding attire, or will they dress together in the getting ready space? Where should they plan to keep their personal items before getting dressed and after?

PROTOCOL FOR TRANSPORTATION

  • Will rides be staggered in the earlier part of the day for bridal party, immediate family, etc?
  • Will rides be staggered for guests?
  • Is the transportation company sanitizing the vehicle ahead of arriving to pick your group up?
  • Will seats be assigned and will everyone sit in a seat by themselves, or will they sit with others?
  • Will masks be required the whole ride?
  • Will open bottles be permitted during the ride?
  • Where should open bottles and other trash be disposed of once the ride ends?
  • Where will everybody wait for the ride? Will they be able to socially distance whilst waiting?

PROTOCOL FOR THE CEREMONY

  • When guests arrive, will they all go through the same door? Should they all touch this door, or will someone be holding it open for them upon arrival? 
  • When guests arrive, how will they know where to sit? Will seats be assigned? Will pews be roped off? Will they be able to socially distance?
  • Are guests permitted to gather in a central location, such as a lobby, and exchange hugs, pleasantries, and wait for other guests, or will they be asked to go right to their seat?
  • Will guests have access to the ceremony site's restroom? If so, who is responsible for cleaning it before your ceremony? Is someone responsible for maintaining cleanliness during the ceremony?
  • Where will the bridal party, including the couple, hide pre-ceremony? Can you socially distance in that space?
  • Are masks going to be a requirement for everybody, including the couple and officiant?
  • Will there be ushers escorting guests and distributing programs?
  • If you have a flower girl and ring bearer, will they actually hold and/or toss anything?
  • If you have a flower girl and ring bearer, are they old enough to wear masks?
  • If the ceremony is in a church, will you have folks carrying the gifts? Will those items be sanitized before the officiant and after the officiant touches them?
  • Does the ceremony venue have wifi if you opt to livestream the ceremony? Who is responsible for handling the livestream? Where will guests find that information?
  • If the ceremony is outside and inclement or off-season weather is a potential factor, how will you manage guest comfort while still maintaining social distancing and safety. For instance, if it's cold and you're in a tent, you're not really supposed to put the walls up because it creates a "room". So, would guests be warned ahead of time that the ceremony is outside and attire should be planned accordingly?
  • Will the bridesmaids and groomsmen loop arms and walk together down the aisle? 
  • If at any point during the ceremony the bridal party is to remove their masks, how will this be done safely and what measures will be taken to ensure nobody is mixing them up when it's time to replace them?
  • Are readers to stand anywhere specific during the ceremony?
  • Will readers use the same microphone? Will they wear a mask while reading? Who is responsible for sanitizing the microphone ahead of the ceremony? Will it be sanitized between readings?
  • Should readers come prepared with their own hardcopy of the reading to avoid a communal touchpoint?
  • If there are musicians, will they be required to wear masks? If singing, will they sing facing guests at the front of the room?
  • Who will hold copies of the couple's vows?
  • Who is going to hold onto the rings? Will the couple need to sanitize before putting the rings on?
  • Is the couple, according to the rules of the facility, permitted to do a first kiss without a mask?
  • Are florals or decorations getting moved from the ceremony to the reception? Who is responsible for this, and what measures will be taken to sanitize those items before putting them in the repurposing location?
  • Will the photographer permit group portraits after the ceremony of family and bridal party? Will masks be worn?
  • Are guests to linger outside of the ceremony location for any sort of confetti toss or photo-op? What measures will be taken to ensure people aren't all grabbing from a communal area?
  • Will there be sanitization stations throughout the space to ensure guests can sanitize their hands heading into and out of the ceremony site?
  • Are you permitted to do a receiving line? If so, what measures can be taken to avoid hugging or touching guests?

​PROTOCOL FOR COCKTAIL HOUR

  • If you're getting portraits taken during this time, is your photographer comfortable with large group shots? How about everyone that's supposed to be in them? Do masks need to be worn?
  • Where will the bridal party and immediate family store their personal items where nobody else will touch them? 
  • Is it self-park, or is there a valet? What sanitization efforts will be taken if it's a valet service? 
  • Will guests open the door themselves and all touch the handle, or will someone take care of letting people in and out?
  • Are guests permitted into the venue prior to getting a temperature check, or will that be handled outside ahead of their entry? Who is responsible for this?
  • Will guests be required to wear a mask to enter the venue? At what point are they permitted to remove it, if any?
  • Will your venue offer a coat check? If so, does this need to get staggered to prevent congestion near the closet?
  • If you have a guest book, how will you keep the pens/book sanitized as people use them? 
  • If you have a card box, will it require guests to lift a lid? If so, how will you keep this sanitized as people touch it?
  • How has your caterer decided to handle food service? Is there anything additional that can be done to keep your loved ones and vendors safe?
  • Will cocktail tables be spaced out to allow social distancing?
  • Is your caterer comfortable going around and taking empty glasses/bottles from guests, or will there be zones for guests to dispose of their own trash?
  • If you have a musician, where will they be stationed during cocktail hour? Is it socially distant from guests? Will they wear a mask?
  • Is your photographer comfortable taking guest photo-op requests? It's not uncommon for a group to grab the photographer to get a shot of them together.
  • Will there be any social distancing measures and precautions taken at the bar?
  • Are open glasses with beverages permitted, or is your caterer recommending bottled beverages? 
  • Are guests permitted to remove their masks during cocktail hour beyond when they are sipping a beverage or eating?
  • Will sanitizing stations be set up around the cocktail hour area?
  • When it comes time to invite guests into the reception area, will it be staggered or will everyone be able to trickle in together?
  • Will there be any sanitization requirements ahead of a guest being permitted into the reception space?

​PROTOCOL FOR THE RECEPTION

  • How will guests find their seat, a seating chart or escort cards? What measures will be taken to ensure guests are only touching their card and are socially distanced while finding their name?
  • Will there be any sanitization measures taken ahead of guests entering the reception space?
  • Can all of the tables and guests be seated to fit social distancing guidelines?
  • Will there be bathroom attendants to manage the sanitation of the restrooms, including wiping door handles of stalls, stocking supplies, etc.?
  • Will guests be seated by household, or grouped with other households? 
  • Are guests expected to keep their masks on until dinner comes out, or can they remove their masks once seated?
  • Will the couple do a formal introduction into the space with their bridal party? Will masks be worn? Will members of the bridal party socially distance in a line while waiting to get called into the space, or will they walk in with a partner?
  • Is the bridal party permitted to line the dance floor for the first dance, or should they go right to their assigned seats? If they line the dance floor, can they fit socially distanced?
  • Will the couple dance whilst wearing masks? 
  • Is anyone giving a welcome speech? If so, what mic will they use and who is responsible for sanitizing it after they speak? Will they be permitted to do a toast?
  • Is the caterer providing an uncovered, pre-plated salad, or serving them individually to seated guests?
  • Is your caterer permitting wine and water service? Do they have any requirements, like guests needing to be in masks, before approaching the table?
  • What sort of dinner service is permitted by your caterer? Most caterers are not allowing a buffet unless served behind plexiglass by a masked and gloved staff member. Family-style meals are not permitted.
  • If you're doing a buffet, how will guests know when it's their turn to go up to the buffet? Are there any rules they must follow whilst being served?
  • Will guests be required to stay seated at their tables during the meal until otherwise instructed?
  • Will the couple visit each table? How can this be done safely for both the couple and their guests?
  • How will the caterer handle clearing the meal? What are the expectations of your guests during that time?
  • Are you permitted to have a dance floor? If so, are you planning to enlarge it to allow people to socially distance? Will masks be required whilst dancing?
  • Is your photographer comfortable capturing footage on the dance floor?
  • When it's time for parent dances, will guests need to be seated again? Will any sanitization efforts be made ahead of these dances?
  • Are you permitted to have a photo booth? If so, are props allowed? Must masks be worn? Can guests take photos with people outside of their household? 
  • Is the cake going to be displayed? If so, where can it be displayed safely?
  • Will you cut your cake? Are guests allowed to gather around for this, or should they remain seated? Will you sanitize before eating? 
  • When the caterer cuts the cake up for guests, will it be placed on a table that guests can grab it at their leisure, will they be staggered by table to reduce congestion, or will it be served?
  • How will coffee and tea service work? 
  • At the end of the night, is a sparkler sendoff permitted? Is there space for guests to socially distance? Who is responsible for distribution and safely collecting used/touched sparklers?
  • Who is responsible for packing personal items, and how will they be safely sanitized ahead of getting sent home with family?

PROTOCOL FOR A SICK GUEST POST-EVENT

It's terrible to consider, but it would be irresponsible of us to talk about guest safety and not remind you that if someone gets sick (whether or not it was from your event), you are responsible for letting everybody know.

The trouble with the coronavirus is that someone could be sick but exhibit no symptoms, which means even by temperature-checking and putting a ton of precautions into place, there's still a risk. Of course, the more you do to keep people distanced, masked up, and touching as little as possible, the less risk there will be.

On your wedding website, on the page where you're sharing COVID-related information, let people know you want them to tell you if they contract the virus or if they are exposed to someone who got it and were forced to quarantine within the suggested 2-week span after your wedding day. In both situations, your guests have the right to know if they were potentially exposed. 

It's also not a bad idea to request that guests download the COVID ALERT APP (if in the State of Pennsylvania). Offered by the PA Department of Health, the app was designed to help reduce the spread of the virus by syncing to Bluetooth technology and helping notify anyone who might have been in close contact with someone who tested positive for the virus.
In all, we hope this comprehensive list helps you to craft your COVID-19 plan for your big day.

Our hope is that by the time of your event, you won't need a COVID-19 plan, but it never hurts to be prepared for the worst.

If you're concerned about crafting this plan, contact us.

Big hugs to you all! 
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Managing Guest Expectations During COVID-19 | ACE Events

10/19/2020

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It is my job as an event organizer to manage client expectations for the big day. Now more than ever, the management of guest expectations is just as critical.
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Things are weird right now, for everyone.

Planning a wedding during a global pandemic is weird because you're excited about the future, but you also feel anxious about making people comfortable and safe.

Responding to a wedding invitation during a global pandemic is weird because you want to celebrate, but you also feel anxious about your safety. 

You don't need to feel guilty if you're getting married during the pandemic. 

Like we said in our previous post, postponement or cancelation isn't a solution for everybody. Moving forward with a wedding during the pandemic does mean things are going to look different, including the overall flow and guest experience.

In the past, you could toss some travel information into your invitation suite and call it a day. The biggest concern out there was making sure you heard back from everybody and that the kitchen made a vegan meal for your cousin. Ah, the bliss of the 2010s.

The management of guest expectations is more important than ever.

Your guests have questions. You don't want to deal with fielding questions from everybody you've ever known asking the same thing. And yes, they'll ask. You'll get texts, calls, and emails. We wouldn't put it past someone to toss a question for you into their holiday card this year. Avoid the chaos by addressing their concerns all at once, and in one location. Get a text? Send the link. 

Know your guest's concerns, while potentially outshining their excitement at first, are not intentionally diminishing your celebration or their happiness for you.

With each text you get, you'll feel overwhelmed and annoyed. Understandable. You've been looking forward to and have planned the wedding of your dreams only to have to rethink everything and the first thing you hear from your grandmother after she receives that expensive, painstakingly-packaged invitation suite is if she should bring her own hand sanitizer. 

We get it.

But the pandemic has changed our lives.

We've been quarantining. We don't leave the house without PPE. We're hyper-aware of everything we touch and purposefully avoid others in public.

​Your guest list is happy for you, but their idea of normal looks different now. For many, gathering in a group isn't part of reality.

Reiterating a point we made in our last post, because it's critical: you cannot guarantee anybody's safety. It's a liability to do so; in fact, many venues and vendors are requiring couples sign waivers for this very reason.

​A guests discomfort might catch you off-guard, but know it's not any easier for guests to miss out on the fun. The virus has made decision-making deeply personal and all we can do is agree to disagree. 

It's not personal, it's a pandemic. 

We always encourage our clients to set up wedding websites because it's an easy resource for people to access at their leisure whether they've lost the address of the church or can't remember where you're registered. But now, even more so, the wedding website is crucial for you as a bride or groom. 

As soon as you can, even if your wedding isn't until 2021, set up a COVID-19 FAQ page on your wedding website and make sure everybody invited to your wedding gets the link. 

Post links like those to the CDC, your state's guidelines for social gatherings, and even those to your ceremony and reception venue. Your venue(s) might have pages of their own outlining their safety protocols.

As your event nears, and before mailing invitations, we recommend updating your site's page with specifics regarding your safety plan and the expectations you have of your guests.

When you do mail invitations, include an insert directing people to your safety plan on the wedding website. 

Presenting people with an outline of your plan to enforce restrictions and guidelines will help your guests with their RSVP.

​Providing information on when and where masks will be worn, how food service will work, if there is a dance floor, etc. will help people in making the decision that is right for them.

Again, it's not personal, it's just that everyone's level of comfort looks different. 

We also understand that to tell you to create a safety plan sounds simple in theory, but that on the logistical side of an event is complex. So, we've compiled a list of questions for you to consider to put a thorough safety plan into effect. 

Do you think you need more guidance? Contact us!
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